Manage courier forms

Last updated: October 12, 2026

Courier forms are short forms your drivers complete in the Nash driver app — a check-in before they start a route, a check-out when they finish, a summary after a pickup, or a form when they go Active. You build and manage those forms under Fleet ▸ Forms.

Note

Fleet and the Forms page are gated. Availability varies by organization — if you don't see Forms under Fleet, reach out to Nash. Forms is not available to scoped (limited-access) users.

Where forms live

Select Forms under Fleet in the sidebar to open the list of forms for your organization. Forms you build here decide what a driver sees and fills in during their route; the driver completes them in the Nash driver app, which is covered in the separate driver-app help.

The forms list

Each row is one form, with these columns:

  • Name — the name you gave the form.
  • Form type — when the form is shown to the driver: Check-in, Check-out, Pickup Summary, or Go Active.
  • Fields — how many fields the form contains.
  • Filter criteria — which driver groups the form is limited to, shown as Driver group (n). A dash (—) means the form applies to every driver group.

Select any row to open the form in the editor. See build and edit a form for the full editor.

Create a form

Select Create at the top of the list to open a new, empty form in the editor.

Review a form's submissions

When you open an existing form, the top of the page has two tabs: Form (the editor) and Submissions. Select Submissions to see what drivers have submitted for that form, newest first, a page at a time. Before any driver has submitted the form, the tab reads No submissions yet.

The table has these columns:

  • Submitted — when the driver submitted the form.
  • Driver — the driver who submitted it.
  • Route — the route the form was submitted on; select it to open the route in a new tab. This column appears for Check-in, Check-out, and Pickup Summary forms. A Go Active form isn't tied to a route, so it has no Route column.
  • One column for each field on the form, headed by the field's title and showing the driver's answer. Static text fields have no answer, so they get no column. If a field was removed from the form after drivers had already answered it, those answers still show in a column of their own.

A dash (-) means that submission has no answer for the field.

Select Export CSV above the table to download every submission for the form — not only the page you're looking at — with the same columns. Photo answers are exported as links to the photos.

Note

The Form and Submissions tabs appear only when your role includes permission to view deliveries. Without it, an existing form opens straight in the editor, with no tabs.

Delete a form

Open the row's actions menu (the ⋯ button at the end of the row) and select Delete. A confirmation dialog appears; select Delete again to confirm. Deleting a form stops drivers from seeing it on their next route. Submissions drivers already made are kept. Once the form is deleted it no longer appears in the list, so export its submissions first if you need them.

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