Online ordering platforms

Connect the online ordering platform your customers order through so those orders flow into Nash and you dispatch and track them alongside the rest of your deliveries. Nash doesn't perform the delivery — it takes the order, dispatches it to a delivery provider or your own fleet, and gives you one place to track it.

What this area covers

Your customers place orders on a storefront or ordering platform you already run. Once that platform is connected to Nash, each qualifying order becomes a Nash order automatically, so your team works every delivery from the same pipeline instead of switching between systems.

Platforms with in-portal setup

Two platforms have a guided, in-portal setup today:

• Shopify — sell delivery through your Shopify store. See set up Shopify with Nash.
• Toast — bring Toast orders into Nash for dispatch. See connect Toast to Nash.

Other online ordering platforms are set up with Nash rather than self-served in the portal. If you use a platform that isn't listed here, reach out to Nash to find out what's available.

Note

These setup surfaces appear only for organizations connected to the matching platform. If your organization is connected to Shopify or Toast, the setup flow shows up on its own — there's nothing to enable.

How orders flow into Nash

However your customers order, the path through Nash is the same:

1. A customer places an order on your ordering platform.
2. The order flows into Nash and becomes a Nash order.
3. Nash dispatches it to a delivery provider or your own fleet.
4. You track it in your Orders and Deliveries pipeline. See find and work orders.

Which orders qualify, and how they're prepared and dispatched, depend on the settings you choose during setup for each platform.