Once you have created a delivery, it needs to be dispatched to a delivery provider. Deliveries can be dispatched automatically via the use of Dispatch Strategies, but if you need to dispatch a delivery manually follow these steps:
Loading the Delivery Details Page
Deliveries can be dispatched to providers from the delivery details page.
Click on the Truck Icon on the left side of the screen to load the delivery history page.
By default the delivery history page will display all deliveries scheduled for today. If necessary, use the date selector in the upper left corner to ensure the delivery you are dispatching is displayed.
Once you have located the specific delivery to dispatch, click on the row of the delivery which will bring up the right side drawer view.
In the view on the right, scroll to the bottom and click See details.
Dispatching A Provider
Once you are on the delivery details page, you can see the providers that are eligible for dispatching on the left side of the screen.
In this list, you will see the provider's information and the price they will charge for the delivery. To dispatch the delivery to a provider, simply click on the provider of your choice and click Assign Provider at the bottom of the screen.
Once the delivery has been dispatched the screen will update to show you the provider-specific information for that delivery. This may initially include things like the provider's ID for the delivery, the price, and an ETA. You can also find the status history timeline in the middle section.
As the delivery progresses you may also access additional information, such as driver name/phone number, if the delivery provider supplies that information to Nash.
What Happens Next
Congratulations - you have successfully dispatched your first delivery! The delivery provider will now start the process of assigning a driver and completing the delivery. You can monitor the status of the delivery directly on the delivery details page.