The Request Logs feature allows you to see what Nash receives in the portal.
You can access useful information such as job creation requests or webhook updates from delivery providers, to help troubleshoot webhook or API problems.
This guide will explain how to search for a job in Request logs and the information you will see in the logs to help with troubleshooting.
Access Request Tool
To access the Request Tool Page
Visit your Nash Portal Dashboard
On the left side navigate to Settings -> Integrations - > Request Logs
Search
The search tab allows you to search a particular job’s logs using the job ID.
Ensure you have selected the right date for the order you are searching for.
Request Methods
The request methods tab shows the number of traffic per request method:
GET: Retrieve information from a specified resource.
POST: Submit data to be processed to a specified resource.
Successful and Unsuccessful HTTP Response.
Successful responses
These are the success response codes that are shown (they are green):
200: The page loaded successfully.
Unsuccessful responses
These are the unsuccessful response codes that are shown(they are red):
400 Bad Request: The server doesn’t understand what you’re trying to do, maybe because something is misspelled or a file is too big.
500 Internal Server Error: A server-specific error where it couldn’t fulfill the request, whether it’s due to a coding error that prevents the server from functioning correctly or it was so overwhelmed with too many requests that it timed out.