How much does it cost to use Nash?

You will be charged for the cost of the delivery from the delivery service provider. This delivery fee is usually calculated based on the delivery radius. You will also be charged a Nash fee of £0.75 per delivery. Nash’s fee is £0.75 per delivery regardless of the cost of the order. You can pass the full cost of delivery and Nash fee along to your customer.

Do the customers pay for delivery or does my restaurant?

You can choose to pass all or some of the cost of delivery to your customer. Nash and Flipdish will talk to you about how you’d like to handle this and the best way to accomplish your goal. Flipdish will then set the delivery fee on your website.

How will I be billed?

Nash bills weekly and will auto-charge the payment method on file. You can easily change or update your payment method, and your invoice will be available to view one week before it is charged.

How does invoicing work?

When a customer places an order, they pay for the cost of their meal, the driver's tip (if applicable), and the delivery fee that you decide to charge them. Separately, Nash directly pays the providers who complete these deliveries for the cost of the deliveries, and any tips that were left for their drivers. Nash then invoices you the delivery fleet fee, driver tip, and Nash per delivery fee.

How do I add my bank account information?

You can easily add your bank account information in your Nash dashboard. You’ll be able to see the payment method on file and all invoice activity in the dashboard.

Do I pay taxes on delivery fees?

The tax treatment of delivery fees can vary depending on the local tax laws and regulations. In many places, delivery fees are considered a part of the overall transaction and are subject to the same tax rate as the food items being delivered. Please research the way this is handled in your specific region.