Set up Shopify with Nash

Connect your Shopify store so its orders flow into Nash, where you dispatch them to a delivery provider or your own fleet and track them alongside your other deliveries. This page walks the onboarding checklist for Shopify-connected organizations.

For Shopify-connected organizations, the setup lives on a Getting Started checklist in the sidebar, with a step counter that tracks how far you've gotten. Work the steps in order — each one you complete moves you to the next.

Note

This checklist appears only for organizations connected to Shopify. If your organization is connected to Shopify, it shows up on its own.

Step 1 — Create stores

Import your Shopify store locations into Nash and choose which ones to activate. Use the store selector to pick the locations you want live in Nash, and select Sync to re-pull locations from Shopify if something is missing. The stores you activate here become your Nash-active locations.

Managing those locations afterward — pickup and dropoff details, and the rest — happens in the Locations area. See manage locations.

If you open a new store later, add the location on the Shopify side first (Shopify manages store locations in its own admin, and exactly where can change), then come back to the Locations area and select Sync to pull it into Nash and configure it — see manage locations.

Step 2 — Operations settings

Set the defaults that shape how orders are prepared and delivered:

• Order Preparation Time — how long it takes to prepare an order for delivery, set in Hour(s) and Minutes. The default is 30 minutes.
• Delivery Radius for Local Delivery — the distance within which orders can be delivered, entered in Miles or Kilometers. The default is 50 miles.
• Review Delivery Windows — by default every location gets Monday-to-Friday, 9am-to-5pm delivery windows. Use the review link to open your locations and confirm or edit those windows before continuing. This link takes you to the same Locations area covered in manage locations.

Step 3 — Configure the storefront widget

Configure the storefront widget your shoppers see on your Shopify store — the local-delivery experience at checkout. Depending on your store setup, the portal labels this step the Nash Cart or Checkout experience. Select Preview Widget in Shopify to open the widget in Shopify's own theme editor, where you preview it and adjust things like its positioning and colors.

For optional theme-side customizations — surfacing the delivery and pickup details in your Shopify order emails, or hiding the Nash line-item property on the cart page — see customize the Nash widget in your Shopify theme.

Important

This storefront widget is configured inside Shopify's theme editor and is a different thing from the embed widgets under Settings ▸ Widgets in the Nash portal. The storefront widget is what shoppers see on your Shopify store; the portal embed widgets are separate. Don't confuse the two.

Step 4 — Billing info

Billing is set up with Nash's sales team rather than self-served in this flow. Select Contact Nash Sales to get in touch and set up billing for your account. See Billing for how Nash plans work, or reach out at nash.ai/demo.

Note

Your payment method and plan live under Billing. Nash bills you for its service, and for a Nash-dispatched delivery Nash settles with the delivery provider on your behalf — while the sales your customers pay through Shopify stay yours. For specifics on plans and fees, check Billing or reach out at nash.ai/demo.

Step 5 — Go live

Once billing is arranged, contact Nash's sales team to activate your plan. When onboarding is complete, the checklist is replaced by a persistent Shopify item in the sidebar, and a confirmation tells you your deliveries are live.

After you're live, manage the integration's behavior from the Shopify settings page. See the Shopify settings reference for every control on that page.