Add Billing information - AU Bank Accounts

To start dispatching deliveries with Nash, you need to add your payment information. This guide shows you how to set up your AU bank account for Nash Invoicing.

Steps to Add Your AU Bank Account

1. Click the Settings on the far left of the navigation panel.

2. Select Manage in the Billing section.

3. Click Add Payment Method. A new window, powered by Stripe, will open for your bank details.

4. Select AU Direct Debit and follow the instructions to enter your account details.

5. Search for your bank in the dropdown.

   1. If you can't find it, verify the legal name on the bank's website. This information can normally be found at the bottom of the page on the bank's website.

   2. If your bank isn't listed, choose Enter bank details manually instead and provide your account and routing numbers.

      

6. You will be prompted about Nash using Stripe to process payments. Click Agree and Continue.

   

7. You will be routed to Stripes secure payment processing. Enter your online banking credentials. Nash can't see this information.

   Note that your sign-on information is being entered securely via Stripe and 
   Nash cannot see your username or password, nor will we ever ask for this 
   information. 

8. Steps to connect your bank account via Stripe are going to depend on your bank and its connection with Stripe. The Stripe application and your bank will provide necessary prompts via their secure lines of communication. Some common methods of authentication are:

   1. Verify the request by an email sent from your bank

   2. Entering a secure passcode sent from your bank

   3. Verification through Micro deposits. If you elect micro-deposit verification with Stripe, you'll receive an email with instructions to complete that process with a verification code.

9. You will be redirected back to the Nash Portal. Click Continue with Nash Technologies to finish setting up your payment method.

   

10. Fill out any additional billing information.

11. Check the boxes to authorize charges and accept the Terms and Conditions.

12. Click Submit to complete the process.

13. You'll get an email from Stripe confirming your account is linked.

    1. If you elected micro-deposit verification with Stripe, you'll receive an email with instructions to complete that process with a verification code.

    2. You can follow the process between Stripe and your bank by providing the necessary verification information

After Linking Your Account

Once set up, you can view your invoice details in your Nash dashboard. Nash bills weekly and automatically charges your payment method. You can update your payment method anytime, and you'll see your invoice a week before it's charged.

Note: Some banks may require Stripe's ACH company IDs (Nash's payment processor) to be provided to the bank ahead of any debit requests.  To minimize the potential for payment declines, Nash recommends sharing the two following ACH IDs with your bank:

• 1800948598 - Stripe Payments Company

• 4270465600 - Stripe Payments Company