Dispatch an order

From Ready to Dispatch, you can send a single order out in one of two ways. Open the order's actions from the ⋮ menu on its row (to open the order itself first, see read an order).

Assign a provider, with quotes

Choose Assign Provider (it reads Reassign Provider if a provider is already chosen). This opens a drawer that lists the available provider quotes, with their price and estimated timing. Pick the quote you want.

What happens when you pick depends on the Auto-dispatch immediately toggle in the drawer:

• Off — the button reads Assign Provider, and picking a quote just locks in that provider. The order stays put until you dispatch it.
• On — the button reads Assign & Dispatch, and picking a quote sends the order out right away. You'll get a link to the new delivery.

Dispatch straight to a job

If you don't need to compare quotes, choose Dispatch. This sends the order out using its configured dispatch strategy, without opening the quotes drawer — the strategy decides which provider gets it.

What affects this

A few settings outside this order change who you can dispatch to and what the quotes look like:

Setting	Where it's set	What it does here
Dispatch strategy	Automate ▸ Strategies — see dispatch strategies	picks the provider and rules when you use Dispatch or Autodispatch
Providers & contracts	your provider setup (Configure ▸ Providers)	determine which providers can return a quote, and at what rates
Your own fleet	your fleet setup (Configure ▸ Fleet)	lets you assign the order to your own drivers instead of a provider
Zones and coverage	your network setup (Configure ▸ Network)	set where providers operate, so which quotes appear
Org defaults	your organization settings	shape how prices and times display on the quotes

These combine to shape which providers you can dispatch to and what their quotes look like.

After it's out

Once the order is dispatched it leaves Ready to Dispatch and becomes a delivery you can follow — see find and monitor deliveries. If the order is on a route, you dispatch it from the route instead of from here.