Additional Configuration Settings

Last updated: March 23, 2026

There are additional configuration settings that are optionally available for your use. Reach out to your Nash Supply Operations Manager to activate these settings

Driver Controls & Workflow

What drivers can do and how they move through deliveries.

  • Allow driver to skip delivery - If enabled, drivers will be able to skip deliveries in the driver app.

  • Allow driver to reject delivery - drivers can reject assigned deliveries before starting pickup. The delivery will be reassigned to another driver.

  • Require driver acceptance for assigned deliveries - drivers must explicitly accept assigned deliveries within a certain amount of time.

  • Disallow open dropoffs before pickup - Drivers have to finish pickup before they can start dropoffs.

  • Enforce Route Sequence for Internal Fleet - the route sequence will be enforced. This will prevent drivers from completing stops out of order.

Driver App Experience

What drivers see or how information is presented.

  • Show package description to drivers - Display package description in the driver app delivery details

  • Reverse pickups order - Display in app pickups in reverse chronological order to help pack items accordingly

  • Mask Dropoff Phone Numbers in Driver App - masks dropoff phone numbers for privacy

  • Dispatch to Driver before pickup minutes - set number of minutes before pickup to display available deliveries to drivers

Communication & Alerts

Messaging and notifications for drivers.

  • Driver Chat - enables communication via a chat widget between dispatchers and drivers

  • Notify Driver - Send push notifications to drivers

  • Reminder Before Pickup - set number of minutes before pickup to remind driver of their delivery

Automation & Safeguards

Automatic updates and rules that prevent errors.

  • Trigger return when delivery fails - Automatically trigger return process when delivery fails for internal fleet.

  • Auto Pickup Arrived Distance - Automatically update delivery status to 'pickup_arrived' when close to distance

  • Auto Dropoff Arrived Distance - Automatically update delivery status to 'dropoff_arrived' when close to distance

  • Block Courier Completed Progression minutes - prevent premature completion of delivery stages by set number of minutes

  • Block Courier Completed Progression distance - Prevent premature completion of delivery stages if distance is far

Dispatching & Order Management

Prevents incorrect or premature workflow actions.

  • Use vehicles on dispatch - will use driver vehicle types to narrow the pool of eligible drivers for a route.

  • Show all driver groups when assigning order - during quoting, display all driver groups instead of only the most optimal one

  • Require Active Drivers for Internal Fleet Quotes - quotes will only be generated from driver groups where at least one driver is online/active.

  • Enable Splitting Large Delivery into Multiple Jobs - a single delivery can be split into multiple jobs.

  • Early Pickup Time Buffer - Buffer time in minutes for pickup time if pickup window is missing

  • Bonus Pay - Show bonus pay button in Job details for internal fleet orders.

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