Schedule and edit shifts

The Shifts tab is a week-at-a-time calendar of your fleet's planned working windows. Each row is a driver or a vehicle (or Unassigned), and each block on the row is a shift. This article covers creating a shift, editing one, rescheduling by dragging, and exporting shift data.

Once a planned or active shift's route has been dispatched, its block shows Dispatched with a check mark in place of the shift status, and hovering the block shows both — for example, Active · Dispatched. Completed and canceled shifts keep their own status, and a shift whose route was archived or deleted isn't marked.

Note

Fleet and the Shifts page are gated. Availability varies by organization — if you don't see it, reach out to Nash.

Move around the calendar

Use the week selector at the top to step to the previous or next week and to pick a day. Above the grid, the search box matches on a shift name or a store location, and the filters narrow the view:

• Type — switch between the Vehicle view and the Driver view (shown only when your organization has both).
• Store Location — one or more store locations.
• Zone — one or more zones.

Create a shift

Select Create Shift (top right of the Shifts tab, or the button in the empty state). In the Create Shift drawer, fill in:

• Name — a label for the shift. Required.
• Date — the day the shift runs. Required.
• From and To — the start and end times. Required, and the start must be before the end.
• Courier or Vehicle — the driver or vehicle the shift is for. Which field shows depends on whether the calendar is in the Driver or Vehicle view.
• Status — the shift's state. When you create or edit a shift, you choose between Active and Inactive. Other states a shift can show — Planned, Completed, Cancelled, On Break — reflect what's happened to the shift; they aren't ones you set here. Required.
• Store Location — the store the shift is tied to.
• Zones — the zones the shift covers. At least one is required.
• Metadata (Optional) — additional data as JSON, if you use it.

Select Save to create the shift.

Note

Setting a Courier here schedules that driver's roster shift. It does not put them on a specific delivery or route — that happens in Operate. See Assign a driver to a live delivery.

Edit a shift

Select a shift block on the calendar to open it in the Edit Shift drawer, which has the same fields as create. From here you can also:

• Copy the shift's ID with the copy button next to the title.
• Open the route the shift is assigned to with View Assigned Route, when the shift is on a route. The route opens in a new tab; working the route itself is covered in edit a route.
• Delete the shift. Deleting cannot be undone.

Select Save to keep your changes.

See the shift's route and activity

When the shift is on a route, the drawer has three tabs:

• Details — the shift's fields, with Delete and Save at the bottom.
• Route — a read-only summary of the assigned route: the number of stops, the distance, the start and end times, the driver and vehicle, and each stop in order with its times.
• Activity — the route's activity history.

The drawer always opens on Details. Changes you've typed there are kept while you look at the other tabs, but Delete and Save show only on Details, so switch back to save.

A shift that isn't on a route has no tabs — the drawer shows only the shift's fields. The Route and Activity tabs also depend on your role allowing you to view orders.

Reschedule by dragging

You can drag a shift block to a new time or onto a different driver or vehicle row. The Edit Shift drawer opens with the changed fields marked Updated so you can confirm before saving. Select Save to apply the move.

Export shift data

Select Export on the Shifts tab to open the Export Shift Data drawer. Set the range and scope of the file:

• Date Range — which days to include (defaults to today).
• State, Store Location, and Zone — narrow the export. Leaving a filter empty includes all.
• Sort & Organization — choose a Sort By field (Shift Name, Start Time, End Time, Created Date, or Last Updated) and a Sort Order (A → Z (Ascending) or Z → A (Descending)).
• Export dates relative to store location timezone — when checked, date filters apply in each shift's store timezone rather than your browser's.

Select Download CSV to generate and download the file.

To change shifts in bulk, edit the exported file and upload it again. See update shifts from an export. To create shifts in bulk, see import shifts by CSV; for recurring shifts, see create and use shift templates.