Adding Drivers
Last updated: August 6, 2026
Carriers have the ability to add their drivers from within their access account.
Add Drivers in Portal
Go to Fleet > Drivers
Click + Driver
Enter Drivers information:
First Name and Last Name
Phone Number - used as the primary login method
Email - secondary/backup login method. Highly recommended
External Identifier - Used for any external systems you may use that is needed for driver identification.
Select the Driver Group or groups to assign the driver to. This is optional, as the driver can be added to a driver group later on.
Click Add
New driver will now be displayed in the Drivers tab. The driver will receive a text message with a link to download the app from the app store.
Drivers Bulk Upload
You can also add multiple drivers via CSV upload instead of adding individually
At the bottom of the menu bar, click +Create > CSV Upload
Download the Couriers sample CSV file
Add driver details to the CSV file
Click Upload CSV in the portal
Select the file and Upload