Build and manage routes

The Routes tab is available depending on what your organization has enabled. If you don't see it on the Orders page, routes may not be turned on for your organization — reach out to Nash.

What the Routes tab is

Routes is a tab on the Orders page, but unlike the other tabs it doesn't filter your orders — it swaps the order list for a list of routes. A route is a group of stops (pickups and drop-offs) that go out together, typically to one driver or provider.

How routes get built

You don't create routes on this tab. You build them from orders on Ready to Dispatch — either by grouping selected orders into a route (create a route from orders) or by optimizing a batch (optimize orders). The Routes tab is where you work with routes once they exist.

Reading the list and opening a route

Each row is a route, with columns for its name, pickup and drop-off, estimated timing, assigned provider, and value. Two things to know about the rows:

• Click a route to expand it and see its stops.
• Use the Edit button on the row to actually open the route and work with it — expanding and opening are separate.

From an open route you can edit its stops and assignments (edit a route) or send it out (dispatch a route).

What affects this

A few settings outside this tab shape how orders group into routes and who runs them:

Setting	Where it's set	What it does here
Optimization strategy	Automate ▸ Strategies — see optimization strategies	selects the engine and rules that group and sequence orders into routes
Driver groups / your fleet	your fleet setup (Configure ▸ Fleet)	determine which drivers and capacity a route can draw from
Vehicles	your fleet setup (Configure ▸ Fleet)	set the vehicle types a route can use
Shifts	your fleet setup (Configure ▸ Fleet)	the driver availability windows routes plan around
Zones and contracts	your network setup (Configure ▸ Network)	set where routes can operate and which providers can quote

These combine to shape how orders group into routes and who runs them.