Understanding Dispatch Strategies

Dispatch Strategies are a powerful tool in Nash for optimizing and automating your delivery process. Configuring these strategies ensures that deliveries align with your business needs while minimizing manual effort.

What is a Dispatch Strategy?

A Dispatch Strategy is a customizable configuration for Nash jobs that governs how deliveries are allocated to providers. Key features include Auto Dispatch and Auto Reassign, streamlining the workflow for efficient job management.

Benefits of Dispatch Strategies

• Efficiency: Automate dispatching to save time and reduce manual input.

• Cost Control: Manage expenses with lowest-cost selection or maximum fee limits.

• Reliability: Use auto-reassign and reliability-based selection to ensure successful deliveries.

• Flexibility: Create multiple strategies for different delivery types or regions.

• Optimization: Tailor your process to your unique business needs.

Types of Dispatch Strategies

Provider Selection

• Lowest Cost: Selects the provider with the lowest price quote.

• Most Reliable: Chooses providers based on reliability metrics like completion and on-time rates.

• Manual Ranking: Allows you to prioritize providers in a specific order.

• Weighted Distribution: Assigns a percentage of deliveries to each provider based on your preferences.

Auto Dispatch

• Automatically assigns jobs to providers when created, reducing manual intervention and saving time.

Auto Reassign

• Reassign on Failure: Automatically assigns a new provider if the initial one fails.

• Reassign Based on Time: Reassigns jobs if a provider doesn’t allocate a driver within a set timeframe.

Maximum Delivery Fee

• Sets a cap on delivery fees to control costs. If no provider matches the limit, the job won't auto-dispatch but can still be assigned manually.

Best Practices

• Experiment: Test different configurations to find what works best for your business.

• Monitor Results: Use analytics to evaluate the performance of your strategies and refine them.

• Adapt: Adjust strategies as your delivery volume or operational needs evolve.

By leveraging Dispatch Strategies, you enhance delivery efficiency, reliability, and cost control while maintaining flexibility to adapt to your business's unique demands.