Can't add a new driver
Last updated: August 28, 2026
If you hit "The server encountered an error" when creating a driver, it's usually because a matching driver record already exists.
Check for an existing record
Switch the drivers list from Active Only to All Drivers, then search for the driver. If they already exist, re-enable that record instead of creating a new one.
If you genuinely need a new record
Create it with a plus-code email, for example driver+1@domain.com — the
driver still receives email at their real address, but Nash treats it as a
distinct account.