Nash Invoicing

Last updated: December 9, 2024

Nash provides an efficient invoicing system to help businesses manage delivery-related expenses. Here's a breakdown of how Nash handles invoicing, what your invoice includes, and how to access and manage your billing details.

How Invoicing Works

Nash pays delivery providers directly for:

  • Delivery fees (cost of the delivery).

  • Driver tips (left by your customers).

Nash then invoices you for these amounts along with the Nash Orchestration Fee, a per-delivery service charge.

Billing Cycle

  • Weekly Billing: Nash operates on a weekly billing cycle, charging your payment method automatically.

  • Invoice Notification: You'll receive your invoice via email and in the Nash dashboard one week before the payment is charged.

What’s Included in Your Invoice

  1. Delivery Fees: Charges from service providers for completing deliveries.

  2. Driver Tips: Gratuities left for drivers.

  3. Nash Orchestration Fee: A fixed fee per delivery for using Nash's platform and services.

Viewing and Downloading Invoices

You can easily access and download your invoices from the Nash dashboard.

To View Your Invoices:

  1. Log into your Nash account.

  2. Navigate to Settings > Billing.

  3. View a list of invoices, with the most recent at the top.

  4. Click on an invoice to see its details.

To Download an Invoice:

  • Each invoice includes a link to a CSV file containing detailed job data for the billing period.

Passing Costs to Customers

Nash allows you to pass along delivery costs (including the orchestration fee) to your customers. You can configure this option at the order source to align with your business model.

Payment Methods

  • Keep Payment Details Updated: Ensure a valid payment method is on file to avoid disruptions.

  • Manage Payment Methods: Update or change payment information in Settings > Billing on your Nash dashboard.

Nash’s streamlined invoicing process and flexible cost-sharing options make it easier for businesses to manage delivery costs effectively while maintaining control over their pricing strategies.