Search Nash Logs for a Job

Last updated: December 12, 2024

Nash logs provide detailed information on job creation requests and updates from delivery provider webhooks, aiding in troubleshooting and optimizing delivery operations. Follow these steps to locate and analyze logs for a specific job.

How to Search for a Job

  1. Access Request Logs: Navigate to Settings > Integrations > Request Logs in the Nash portal.

  2. Open the Search Tab: On the Request Logs page, click the Search tab to filter logs by job details.

  3. Select the Correct Date: Ensure the correct date for the order is selected before entering the job ID.

  4. Enter the Job ID: Type the specific job ID you want to investigate into the search field.

  5. Click Search: Initiate the search to retrieve relevant log entries.

  6. Review Results: Examine the logs related to your specified job, focusing on key entries such as job creation requests and webhook updates.

Understanding the Results

  1. Request Methods:
    Logs will include GET (retrieving information) and POST (submitting data) requests. Use these to monitor traffic volumes for each method.

  2. HTTP Response Codes:

    • Successful Responses (Green):

      • 200 OK: Request completed successfully.

    • Unsuccessful Responses (Red):

      • 400 Bad Request: Syntax error in the request.

      • 500 Internal Server Error: Problem with the server processing the request.

Benefits of Using Nash Logs

By following this process, you can:

  • Monitor: Gain insight into job operations and API activity.

  • Troubleshoot: Identify and resolve issues effectively.

  • Optimize: Enhance efficiency in delivery operations by understanding response patterns.

Mastering Nash logs is key to maintaining smooth and reliable delivery workflows!