Manage training

Training is where you build skills for your drivers — short courses of learning materials and an optional quiz — and keep a manual record of which drivers have completed which skills. It opens as Training & Capabilities, with two tabs: Skills and Capabilities.

Note

Fleet and the Training page are gated, and each is turned on separately. Availability varies by organization — if you don't see Training in the sidebar, reach out to Nash. Training doesn't appear for scoped users.

Note

Training is authoring and record-keeping, not an enforced qualification system. Building a skill, sending it to a driver, and recording that a driver has it does not gate what that driver can be assigned — dispatch and optimization don't check a driver's capabilities before assigning them work.

The two tabs

• Skills — the courses you author. Each skill pairs learning materials (videos, documents, and links) with an optional quiz that has a passing score, plus a validity period. This is where you create, edit, and share skills. See Create and edit a course.
• Capabilities — a roster of the capability records you've kept for your drivers: which skill, what status, and when it expires. See Track driver capabilities.

Think of Skills as the courses themselves and Capabilities as the record you keep of who's completed them.

Where training fits

Training helps you author skills and track who's been through them — it isn't wired into assignment or dispatch. Recording a capability for a driver doesn't change which deliveries or routes that driver can be given; that still happens in your day-to-day dispatch tools:

• To assign a driver to a live delivery, see Manually assign a delivery.
• To place or sequence a driver on a route, see Edit a route.

A driver's own capability records also appear on that driver's record, under the Capabilities sub-tab. See Add and edit a driver.