Read a delivery

Every delivery has a details view — one place with everything about it: where it stands, who's carrying it, what's inside, and what's happened along the way. This article covers what's there and how to get to it; the how-tos for each piece are linked along the way.

Open a delivery

Click a delivery's row in the Deliveries list to open the Delivery Details drawer on the right. The drawer is a quick look — a provider and driver strip, a stats row, and Details / Activities tabs — enough to check on a delivery without leaving the list.

For the full picture, select See Details in the drawer. That opens the full details page, with every section broken out.

What's on it

• The summary at the top — IDs, timestamps, and key details at a glance. See read the delivery summary.
• The delivery's status — where it stands right now. See monitor delivery status.
• The activity timeline — a step-by-step record of what's happened. See track delivery progress on the timeline.
• Provider and driver details — who's carrying the delivery and how to reach them. See find provider and driver details.
• The recipient's details — who the delivery is going to and where. See find end customer details.
• Proof of delivery — photos, signatures, and barcode scans confirming drop-off. See review proof of delivery photos.
• Driver notes — anything the driver flagged along the way. See read driver notes on a delivery.
• The automation or strategy that routed the delivery. See see workflows used on a delivery.
• Provider support contact info, when available. See contact delivery provider support.

Once you know your way around, head back to find & monitor deliveries for the ways to locate and keep tabs on deliveries in the first place.